Essential Job Functions

• Communicate with nursing facilities, prescriber's office and insurance plans by phone or fax to fill orders, answer questions, and assure high level customer service satisfaction.
• Ability to work in a fast paced and detail oriented environment.
• Works closely with billing representative to manage and process pending order claims
• Enter information into patient profiles
• Process orders received from electronic or faxed prescriptions and accurately enter order information in pharmacy system
• Perform data entry for implementation, reorders, new orders, PRN orders, and re-admissions and new admissions
• Verify accurate input of all new orders, profile patients into database
• Promote open communications between internal and external customers, enhance cooperative efforts, and improve pharmacy production performance
• Perform other related duties as assigned.