Privacy Policy

Hartig Drug is committed to ensuring the privacy of our customer’s online, in-store and in all other aspects of our relationships with our customers.  Please click on one of the following options to find detailed information about our privacy policies and what we do to protect your information.
Online Privacy Policy
Privacy of Patient Health Information (Notice of Privacy Practices)

Online Privacy Policy

At HartigDrug.com, we are committed to ensuring your online privacy.  Our policies guide us in making decisions we make about how, where and when to collect your personal identifiable information on our website.  Our website meets stringent security and privacy standards for both e-commerce and personal information.

In some circumstances, Hartig Drug’s use of your information will also be subject to the requirements of the Health Information Portability and Accountability Act (HIPAA). For example, when you are submitting information for prescription refills we are subject to the requirements of HIPAA.  In those circumstances, the terms of Hartig Drug’s Notice of Privacy Practices will apply.

Note: the privacy practices set forth in this privacy policy are for this website only. If you link to other web sites, please review the privacy policies posted at those sites.

  • Collection of Information 
    We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
  • Commitment to Data Security 
    Your personally identifiable information is kept secure.  At Hartig Drug we use state-of-the-art security measures to protect against the loss, misuse and alteration of the information under our control.  Specifically we use Secure Socket Layer (SSL) technology for the areas of our site where we ask you to provide personally identifiable information.  This allows the safe transmission of personal information you give to us because the information is encrypted.  Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.  We also implement frequent scans of our systems and software to make sure it is running optimally and is not at risk for unauthorized access.
  • Cookie/Tracking Technology 
    The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
  • Distribution of Information 
    We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
  • Commitment to Data Security 
    Your personally identifiable information is kept secure.  At Hartig Drug we use state-of-the-art security measures to protect against the loss, misuse and alteration of the information under our control.  Specifically we use Secure Socket Layer (SSL) technology for the areas of our site where we ask you to provide personally identifiable information.  This allows the safe transmission of personal information you give to us because the information is encrypted.  Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.  We also implement frequent scans of our systems and software to make sure it is running optimally and is not at risk for unauthorized access.
  • Privacy Contact Information 
    If you have any questions, concerns, or comments about our privacy policy you may contact us by email or by calling the number below and asking for the Privacy Officer.
    By Phone: 563-588-8700
We reserve the right to make changes to this policy at our discretion. Any changes to this policy will be posted.

NOTICE OF PRIVACY PRACTICES

This notice describes how medical information about you may be used and disclosed and how you can get access to this information.  Please review it carefully.

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.  In order to properly document your wishes, we require that your requests for restrictions, changes, and special handling be made in writing.  Forms may be obtained at any Hartig Drug store or by contacting us at the address, fax number, phone number or e-mail address shown on the bottom of the last page of this notice.

Get an electronic or paper copy of your medical record

  • You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
  • We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record

  • You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.   We may say “no” to your request, but we’ll tell you why in writing within 60 days.

Request confidential communications

  • You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.   Ask us how to do this.  We will say “yes” to all reasonable written requests.

Ask us to limit what we use or share

  • You can ask us in writing not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
  • If you pay for a service or health care item out-of-pocket in full, you can ask us in writing not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.

Get a list of those with whom we’ve shared information

  • You can ask us in writing for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
  • We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice

  • You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically.
  • We will provide you with a paper copy promptly.

Choose someone to act for you

  • If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. 
  • If you notify us in writing, we will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

  • You can complain if you feel we have violated your rights by contacting us by any of these methods: by mail:  Hartig Drug Company,  Attn: Privacy Officer, 703 Main St., Dubuque, IA 52001 or by e-mail at privacyofficer@hartigdrug.com, or by fax at 563-588-8750 or by telephone at (563) 588-8700, Ext 221.
  • You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights
  • We will not retaliate against you for filing a complaint.

 

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

  • Share information with your family, close friends, or others involved in your care.  Unless you object, our pharmacists, using their professional judgment may disclose to a family member, other relative, or close personal friend personal health information relevant to that person’s involvement in your care or payment related to your care.  Ask us how to do this. 
  • Share information in a disaster relief situation

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

 

In these cases we never share your information unless you give us written permission:

  • Marketing purposes that are not otherwise permitted under HIPAA.
  • Sale of your information
  • Most sharing of psychotherapy notes

In the case of fundraising:

  • We may contact you for fundraising efforts, but you can tell us not to contact you again.

Our Uses and Disclosures

How do we typically use or share your health information?

We typically use or share your health information in the following ways.

Treat you

We can use your health information and share it with other professionals who are treating you.

Example: A pharmacist dispensing your medication discusses your lab results with your physician.

Run our organization

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

We may disclose health information to business associates if they need to receive this information to provide a service to us

and will agree to abide by specific HIPAA rules relating to the protection of health information.

Example: We use health information about you to manage your treatment and services.

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information?

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Help with public health and safety issues

We can share health information about you for certain situations such as:

  • Preventing disease
  • Helping with product recalls
  • Reporting adverse reactions to medications
  • Reporting suspected abuse, neglect, or domestic violence
  • Preventing or reducing a serious threat to anyone’s health or safety

Do research

We can use or share your information for health research.

 

Comply with the law

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Respond to organ and tissue donation requests

We can share health information about you with organ procurement organizations.

Work with a medical examiner or funeral director

We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation, law enforcement, and other government requests

We can use or share health information about you:

  • For workers’ compensation claims
  • For law enforcement purposes or with a law enforcement official
  • With health oversight agencies for activities authorized by law
  • For special government functions such as military, national security, and presidential protective services

Respond to lawsuits and legal actions

We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you tell us we can. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

Organized Health Care Arrangements:

Hartig Drug Company may participate in organized health care arrangements with long-term care facilities, hospice or other health care facilities in connection with services we furnish to patients in such settings.  Health information may be shared between the participants in the organized health care arrangement for the healthcare operations of the arrangement

Changes to the Terms of this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our pharmacy and on our web site.

States with Greater Limits on Disclosures:

Iowa:    HIV/AIDS:  We will not disclose any HIV/AIDS-related information, except in situations where the subject of the information has provided us with a written authorization allowing the release or where we are authorized or required by state or federal law to make the disclosure.

Wisconsin:    Disclosure. We will not disclose your prescription records to anyone other than you or someone authorized by you without first obtaining your written informed consent.

 

Effective Date of this Notice:  September 23, 2013

Contact Us:

Mail:  Hartig Drug Company,  Attn:  Privacy Officer, 703 Main Street, Dubuque, IA  52001

Phone:  (563) 588-8700,  Extension 221 or Fax:  (563) 588-8750